FAQ

NEED TO KNOW.

Orders, delivery, returns and IRONKILLA® product information.

WHAT IS IRONKILLA®?

IRONKILLA® is a British bodybuilding apparel brand established in 2014 and based in Cumbria, UK. Our clothing is designed around bodybuilding, training and the culture that surrounds it.

WHAT PRODUCTS DO YOU SELL?

We produce bodybuilding apparel including T-shirts, hoodies, vests and accessories. Available products, colours and sizes can be found within each collection.

WHERE DO YOU DELIVER?

We currently deliver throughout the United Kingdom. International delivery is not currently available as a standard checkout option.

HOW MUCH IS UK DELIVERY?

Standard UK Delivery is £5.00.

HOW LONG WILL MY ORDER TAKE?

Orders are normally processed within 1–3 business days. Once dispatched, UK delivery is normally expected within approximately 1–3 business days. You'll receive a dispatch confirmation when your order leaves us.

HOW CAN I TRACK MY ORDER?

Where tracking is available for your delivery service, tracking details will normally be provided with your dispatch confirmation or directly by the carrier. We use Royal Mail, Evri and DPD depending on the order.

WHAT IS YOUR RETURNS POLICY?

You can request a return within 30 days of receiving your order. Items should be unworn, unused and unwashed with their original tags attached. Please see our Returns & Refunds Policy for full details.

HOW DO I RETURN AN ITEM?

Email ironkillagymapparel@outlook.com with your order number and the item(s) you wish to return. We'll provide the return instructions. Please contact us before sending anything back.

DO YOU OFFER EXCHANGES?

We don't currently operate a direct exchange service. If you need another size or item, return the original item and place a new order for the replacement.

HOW SHOULD I CARE FOR MY IRONKILLA® CLOTHING?

Always follow the care instructions on the garment label. Washing and caring for the product in accordance with those instructions will help preserve its fit, print and finish.

HOW DO I CONTACT IRONKILLA®?

Email ironkillagymapparel@outlook.com or contact us through Shopify Inbox using the live chat on our website. For order enquiries, have your order number ready.